Visit the “dog question” section of pet websites, and you’ll likely find a long, sad litany of problems that dogs have suffered over the previous several hours: “My 4-year-old Labrador is urinating on everything.” “My dog is acting strange. Could she be depressed?” “My 14-year-old toy poodle is suddenly lethargic. Help!”
Some websites offer expert veterinary advice for a small fee, but even those come with a disclaimer that there’s no substitute for hands-on veterinary care. “For most questions, I advise that the client see their vet because we can only give insight on what they have told me, but I can always miss something without a proper veterinary exam,” says Dr. Loretta Potts, veterinarian and a verified expert at JustAnswer.com. “Many times, I have to tell the client to go straight to the vet or they could lose their animal.”
Vet vs. iVet
What used to be a simple choice -- go to the vet or wait it out -- is now complicated by the scores of websites that offer to help you and your dog.
But when is it appropriate to play doctor at home? Or more importantly, when isn’t it?
Dr. Patricia Joyce, an emergency clinician at NYC Veterinary Specialists, breaks down the typical problems pet owners confront:
In the end, Joyce says visiting a veterinarian is always a wise course of action. She often finds what’s available online to be more trouble than it’s worth.
It’s easy for owners to misinterpret pain from a dog that can’t speak, says Joyce, who often sees clients diagnosing their own dogs. She recounts how owners may come in and say, “My dog has a stomach problem, because when I pick him up, he yelps.” But instead of the stomach causing the issue, “it could be his back,” explains Joyce. “When I have someone who’s already decided what’s wrong, it makes my job harder.”
If you go online for clues, Joyce also recommends calling your local veterinary hospital’s emergency room, which will often listen to symptoms over the phone and offer advice for free. “It’s a great service for the public.”
Brad Kloza is a freelance writer whose work has appeared in the New York Times Magazine and Discover.
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